Jason Clause's Page

What company (companies) do you represent?

Endsight

Website:

http://www.endsight.net

Where is your personal office? (City, State/Province, Country)

1440 Fourth Street, Berkeley, Ca 94710

Where do you personally sell?

East Bay, San Francisco, South Bay, Noth Bay

Describe your company's offerings

Endsight provides “all you can eat” outsourced IT support to small businesses in the San Francisco Bay Area. Endsight’s outsourced IT service is combination of highly trained IT professionals, remote management technology and proprietary workflow process. With nearly 100 individual small businesses computer networks totaling more than 3000 individual computers and 350 servers, Endsight’s clients enjoy reliable networks with average support response times of 5 minutes or less. Endsight’s commitment to reliable computer networks and its ability to measurably deliver on that commitments result in client satisfaction scores of 95% or better.

Which industry do you represent? (How would a client or partner label your service offering?)

Hardware, Software, Systems Integration

Which titles make purchase decisions for your offerings?

CEO/Owner, Finance, Human Resources

Do you target specific types or sizes of companies? If so, please explain.

10-150 employees
We find that company executives begin to recognize their need for professional IT services when they reach 10-15 employees.

Who are your power partners? (Who refers business to you? What business are they in?)

Business Services Consultants

What are some symptoms that a prospect might need your offering?

Email is unreliable
Can’t access network remotely
Support requests take too long
The sense of paying for the same repairs over and over
Concern safety of computer network in the event of an earth quake or fire
Concern about the safety of computer network from viruses, hackers & identity thieves
Interest in applying technology to increase sales or customer service or to reduce operational expense

What differentiates you as a possible business partner?

Measurable commitment to client satisfaction – average response time, 5 min or less, 95% client satisfaction
Scale – nearly 100 SMB networks under management
Stable – No long term debt, profitable, 35 employees, SF Business Times 100 Fastest Growing Company (2008)

Who first told you about the B2B Power Exchange Community?

Chris Pareja